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Privacy

 

1. Introduction

 

This Privacy Policy (along with our terms and conditions and any other referenced documents) outlines the types of information we collect from you when you use our services ("Services") or visit our website www.navarrotrd.com ("Website"). It explains how we may use or disclose that information and the measures we take to protect it.

 

Please note that our Website and Services may contain links to third-party websites that this Privacy Policy does not cover. We encourage you to review the privacy policies of those websites to understand their information practices.

 

We have drafted this Privacy Policy to be as clear and concise as possible. Please read it carefully to understand our policies regarding your information and how we will handle it. By using or accessing our Website or Services, you agree to the collection, use, and disclosure of your information under this Privacy Policy.

 

This Privacy Policy may change over time. Your continued use of our Website or Services signifies your acceptance of any updates, so we encourage you to check back regularly for changes. Your acceptance of our Privacy Policy is considered to occur upon your first use of our Website. If you do not accept and agree to this Privacy Policy, please stop using our Website immediately.

 

You can file a complaint at any time with the Information Legal Affairs Department of Dubai. However, we would appreciate the opportunity to address your concerns before you contact any legal affairs department, so please reach out to us first. It is important that the personal data we hold about you is accurate and current; please inform us if your data changes during your relationship with us.

 

If you have any comments about this Privacy Policy, please email them to navarroseafd@gmail.com.

 

2. Who We Are

2.1 Our Details:  Website Address: www.navarrotrd.com 

Company Name: Navarro International General Trading LLC  Trading Name: Navarro International Trading –

Registered Address: 201 Al Mulla Building, Baniyas Road, Murshid Bazaar, Deira, Dubai –

 Trading Address: 201 Al Mulla Building, Baniyas Road, Murshid Bazaar, Deira, Dubai –

Nominated Representative: Masood Gafoor (Contact: navarroseafd@gmail.com)

 

2.2 Privacy Commitment: We respect your right to privacy and will only process personal information you provide under Data Protection Legislation. For this Privacy Policy, "Data Protection Legislation" refers to relevant laws governing the processing of personal data.

 

3. Information We May Collect:

 

3.1 Definition of Personal Data: Personal data, or personal information, is any information about an individual that can be used to identify them. This term excludes data that has been anonymized (i.e., where the identity has been removed).

3.2 Types of Personal Data We May Collect: We may collect, use, store, and transfer different kinds of personal data about you, including: 

 

Identity Data: Your first name, last name, username, or similar identifier. When you contact us via email, phone, or live chat, we may collect your first name, last name, email address, and phone number.

 

Contact Data: Your billing address, invoicing address, email address, and telephone numbers.

 

Financial Data: Your bank account and payment card details. –

 

Transaction Data: Information about payments and details regarding the services you have purchased from us. –

 

Technical Data: Your Internet Protocol (IP) address, login data, browser type and version, time zone setting and location, browser plugin types and versions, operating system, and platform used to access our website.

 

Profile Data: Your username and password, reservations, interests, preferences, feedback, and survey responses. –

 

Usage Data: Information regarding how you use our website and services.

 

Marketing and Communications Data: Your preferences for receiving marketing from us and our third parties, along with your communication preferences.

 

Interaction Data: Any information provided in discussion forums on our website.

 

Cookies Data: Like many websites, we use "cookies" to improve your experience and collect information about visitors. Please see the "Do we use cookies?" section for details about our cookie usage.

 

3.3 Information from Third Parties: We may receive information about you if you use any of the other websites we operate or the services we provide. In such cases, we will inform you at the time of data collection that the information may be shared internally. We also collaborate with third parties, including business partners, suppliers, subcontractors, advertising networks, analytics providers, and search information providers, and may receive information about you from them.

 

3.4 Analytics: We use third-party analytics services (such as Google Analytics) to assess your use of our website, compile reports on activity, collect demographic data, analyze performance metrics, and gather other relevant information. These third parties may use cookies and other technologies to assist in their analysis. By accessing and using our website, you consent to the processing of your data by these analytics providers, as described in this Privacy Policy.

 

3.5 Aggregated Data: We also collect, use, and share Aggregated data, which refers to statistical or demographic data aggregated for any purpose. Aggregated Data may derive from your personal data but does not constitute personal data under law, as it cannot directly or indirectly identify you. For example, we may aggregate Usage Data to determine the percentage of users accessing a specific website feature. However, if we combine Aggregated Data with your personal data in such a way that it can identify you, we treat the combined data as personal data, which will be handled in accordance with this Privacy Policy.

 

3.6 Processing Your Personal Data: We will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following conditions applies: a) You have given consent for the processing of your personal data for one or more specific purposes; b) Processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract; c) Processing is necessary to comply with a legal obligation to which we are subject; d) Processing is necessary to protect your vital interests or those of another individual; e) Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

 

4. How we may collect and use your data

4.1 We (or third-party data processors, agents and subcontractors acting on our behalf) may collect, store and use your personal information by way of different methods to collect data from and about you including through:

Direct interactions. You may give us your information by filling in forms via our Website or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

a) present Website content;

b) use any of our Services;

c) create an account on our Website;

d) subscribe to our Services or publications;

e) request marketing to be sent to you;

f) enter a competition, promotion or survey; or

g) give us some feedback.

4.2 In addition to the above, we may use the information in the following ways:

a) To personalise your Website experience and to allow us to deliver the type of content and product offerings in which you are most interested.

b) To administer a contest, promotion, survey or other site feature.

c) If you have consented to receive our email newsletter, we may send you periodic emails. If you would no longer like to receive promotional email from us, please refer to the "How can you optout, remove or modify information you have provided to us?" section below. If you have not opted-in to receive email newsletters, you will not receive these emails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice of whether they would like to be on our email list and receive email communications from us.

d) Present Website content effectively to you.

e) Provide information, and services that you request, or (with your consent) which we think may interest you.

f) Carry out our contracts with you.

g) Provide the relevant Services to you

h) Tell you our charges.

4.3 If you are already our customer, we will only contact you electronically about things similar to what was previously sold to you.

4.4 If you are a new customer, you will only be contacted if you agree to it.

4.5 We may keep a record of those links which are used the most to enable us to provide the most helpful information, but we agree to keep such information confidential, and you will not be identified from this information.

4.6 In addition, if you don't want us to use your data for any of the other reasons set out in this section in 4, you can let us know at any time by contacting us at navarroseafd@gmail.com, and we will delete your data from our systems. However, you acknowledge this will limit our ability to provide the best possible services to you.

4.7 In some cases, the collection of personal data may be a statutory or contractual requirement, and we will be limited in the services we can provide you if you don't provide your personal data in these cases.

4.8 We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

a) Where we need to perform the contract we are about to enter into or have entered into with you.

b) Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

c) Where we need to comply with a legal or regulatory obligation, for example compliance with health and safety, tax or other statutory obligations.

4.9 Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to our marketing communications or sending third-party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us at navarroseafd@gmail.com, and we will either delete your data from our systems or move your data to our "unsubscribe list". However, you acknowledge this will limit our ability to provide the best possible services to you.

4.10 As already indicated above, with your permission and/or where permitted by law, we may also use your data for marketing purposes which may lead to us contacting you by email and/or telephone with information, news and offers on our Services. We agree that we will not do anything that we have not agreed to under this Privacy Policy, and we will not send you any unsolicited marketing or spam. We will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the Electronic Communications (EC Directive) Regulations 2003, as amended.

5. Cookies

5.1 All Cookies used by and on our website are used in accordance with current EU Cookie Law.

5.2 We use cookies to distinguish users and improve our Website. Please look at our Cookie Policy for more cookie information.

6. Where we store your data and security

6.1 We may transfer your collected data to storage outside the UAE. It may be processed outside the UAE to fulfil your order and to receive our Services and deal with payment. If we do store or transfer data outside the UAE, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UAE and under the UAE Private Policy Guidelines. Such steps may include, but not be limited to, the use of legally binding contractual terms between any third parties and us we engage with and the use of approved Model Contractual Arrangements. Your acceptance of this Privacy Policy shall be your consent permitting us to store or transfer data outside the UAE if it is necessary for us to do so.

6.2 Data security is of great importance to us, and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through our Website. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

6.3 We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

6.4 By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.

6.5 Any payments made by you, will be encrypted.

6.6 We have implemented security measures such as a firewall to protect any data and maintain a high level of security.

6.7 Notwithstanding the security measures that we take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to us data via the internet and you take the risk that any sending of that data turns out to be not secure despite our efforts.

6.8 If we give you a password upon registration on our Website, you must keep it confidential. Please don't share it.

6.9 We will keep personal data for as long as is necessary which is usually the life of our relationship and up to a period of seven years after our relationship have ended. We may however be required to retain personal data for a longer period of time to ensure we comply with our legislative and regulatory requirements. We review our data retention obligations to ensure we are not retaining data for longer than we are legally obliged to.

7. Disclosing your information

We are allowed to disclose your information in the following cases:

7.1 We are allowed to disclose your information in the following cases:

7.1.1 If we want to sell our business, or our company, we can disclose it to the potential buyer.

7.1.2 We can disclose it to other businesses in our group.

7.1.3 We can disclose it if we have a legal obligation to do so, or in order to protect other people's property, safety or rights.

7.1.4 We can exchange information with others to protect against fraud or credit risks.

7.2 We may contract with third parties to supply services to you on our behalf. These may include payment processing, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data.

7.3 Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under UAE laws. Any third party that we share data with will not be permitted to use it for any other purpose than fulfilling their contract with us.

8. Your rights

8.1 When you submit information via our Website, you may be given options to restrict our use of your data. We aim to give you strong controls on our use of your data (including the ability to optout of receiving emails from us which you may do by unsubscribing using the links provided above in this Privacy Policy.

8.2 Under the UAE, you have the right to:

• request access to, deletion of or correction of, your personal data held by us at no cost to you;

• request that your personal data be transferred to another person (data portability);

• be informed of what data processing is taking place;

• restrict processing;

• to object to the processing of your personal data; and

• complain to a supervisory authority.

8.3 You also have rights with respect to automated decision-making and profiling as set out in section 11 below.

8.4 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

8.5 To enforce any of the foregoing rights or if you have any other questions about our Website or this Privacy Policy, please contact us at navarroseafd@gmail.com

9. Links to other sites

9.1 Please note that our terms and conditions and our policies will not apply to other websites that you get to via a link from our Website. We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to the

10. Changes

10.1 If we change our Privacy Policy, we will post the changes on this page so please check this page for our current policy.

11. Automated Decision Making and Profiling

11.1 If we use personal data for automated decision-making and those decisions have a legal (or similarly significant effect) on you, you have the right to challenge to such decisions under EU/UAE private policy rights, requesting human intervention, expressing their point of view, and obtaining an explanation of the decision from us.

11.2 The right described in section 11.1 does not apply in the following circumstances

a) the decision is necessary for the entry into, or performance of, a contract between you and us;

b) the decision is authorised by law; or

c) you have given you explicit consent.

11.3 Where we use your personal data for profiling purposes, the following shall apply:

a) Clear information explaining the profiling will be provided, including its significance and the likely consequences;

b) Appropriate mathematical or statistical procedures will be used;

c) Technical and organisational measures necessary to minimise the risk of errors and to enable such errors to be easily corrected shall be implemented; and

d) All personal data processed for profiling purposes shall be secured in order to prevent discriminatory effects arising out of profiling.

12. Terms and Conditions

12.1 Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Website.

13. Your agreement

13.1 By using our Website and by way of acknowledgement, you agree to our Privacy Policy.

14. Dispute Resolution

14.1 We will use our best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this Privacy Policy or any breach of it.

14.2 Any dispute shall not affect our ongoing obligations under this Privacy Policy.

14.3 This Privacy Policy and any dispute or claim relating to or connected with it (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales and the courts of England and Wales are the only place where disputes or claims relating to or connected with this Privacy Policy (including non-contractual disputes or claims) may be decided.